If your mic and/or speakers are not working, consider using an integrated device. Most modern laptops support this.įollow the support article for testing audio in Zoom to confirm your device is working. Note: If you’re not sure if your 3.5mm audio jack is supported, look for a headset/mic icon next to the audio jack. When selecting your device in audio settings, select the speaker option that states the audio driver name.

Earphones with mic connected to a supported 3.5mm audio jack: If you’re using earphones with a built-in mic and it’s connected to a supported 3.5mm audio jack on your laptop, you can use the earphones as your speaker and mic.When selecting your device in audio settings, select the options that contain the brand name of your device for example, Logitech or Sennheiser.

USB or Bluetooth headset: If you’re using a USB headset with speakers and a mic, you can switch audio settings to both functions.

When using Zoom on a laptop, you can choose from one of these audio setups:

Linux: Select the option that states Internal or Built-In.

Windows: Select the option that states the audio driver name.

macOS: Select the option that states your laptop model for example MacBook Pro Speakers or MacBook Pro Microphone.

If you’re unable to successfully test your speakers or microphone, make sure to select one of these devices during the testing process: Most laptops have integrated audio devices (speakers and mic) that allow you to use Zoom without external accessories.įollow the support article for testing audio in Zoom. You can also test your integrated camera by joining a test meeting.

If you don’t see your video, click the Camera drop-down menu and select Integrated Camera, or something similar like Built-In or Internal.

Select the Video tab and confirm that the video preview is working.

If you don’t have a profile picture, click your initials.

In the top-right corner, click your profile picture.

Most laptops have an integrated webcam that allows you to use Zoom without an external webcam.įollow these steps to test your integrated webcam and switch to it if necessary. If you’re using Zoom on a Chromebook (laptop with ChromeOS), install the Zoom for Chrome PWA client available on Google Play.

How to use external earphones or headsetįollow the support article to download and install the Zoom desktop client on your laptop (Windows, Linux, or macOS).

If you’re using the Zoom PWA client, make sure you have the latest version of the Chrome browser.

Before using Zoom on a laptop (Windows, Linux, or macOS), make sure it meets the requirements for Zoom.

Prerequisites for using or setting up Zoom on a laptop These tips are centered on laptop users who don't have external accessories like a monitor, keyboard, and mouse. Follow this article for tips on using or setting up Zoom meetings on a laptop.

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